Calibrated Power Solutions - 950 Greenlee Street, Marengo

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Reviews about Calibrated Power Solutions

• Kristy Sharp
  ★ ☆ ☆ ☆ ☆
  They came highly recommended to my husband because of their expertise in diesel performance and could work on his Cummins. They had his truck for 12 weeks; yes... 12 weeks because they were "waiting on the tunes." We both called numerous times inquiring about the hold up and the ETA. We thought we were being as understanding and patient as possible because all we wanted was the truck to perform correctly. My husband even told them that he was missing work after they had the truck past the 7th week. Their solution was to offer up one of the mechanics personal vehicles. We took him up on the offer and was set to get the vehicle but was then told that it was no longer available. They then informed him that they were busy working on their Challenge Performance truck, also a Cummins. After week 12 and thousands of dollars in lost wages, we had to pick up the truck. When we picked it up, it ran but not at the expectation that was promised. The fuel mileage is worse than when we took it in as they placed an economy tune in it. Please keep in mind, we live in a different state and only took it there because of the recommendation and their commitment to properly ensure that it run at its full potential. They told us that they would call us and keep in touch and updated when they got the correct programming for the tunes. It is 7 months later and we haven't heard from them. Not even once. Again, we were understanding and probably more patient than most; remember... 12 weeks without the vehicle. We would have understood if they were forthright about lacking the capabilities to do the job; however, now we are just livid and cannot believe what we went through. Please, do not use this service especially if you have a custom built Cummins as they either will not make it a priority or just can't do what they say they will.

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